christianjawinskiAsked on September 04, 2023 11:32 PM
ich habe angefangen ein Formular zu erstellen umd habe es zum testen selber ausgefüllt.
Jetzt wird mir im Posteingang leider das Geburtsdatum falsch angezeigt.
Im Formular habe ich den 28. Februr angegeben, so wird es mir auch in der Übersicht vom Posteingang angezeigt. In der Nachricht selber wird mir jedoch der 28. März angezeigt.
Ich hoffe sie können mir da weiterhelfen.
Lars Jotform SupportAnswered on September 05, 2023 06:36 AM
Thanks for reaching out to Jotform Support. Unfortunately, our German Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in German, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.
Now, let me help you with your question. With the help of your screenshot, the issue was very apparent. So I did some checking, and see that the issue doesn't happen when viewing the Inbox of the form through a web browser, but only within the Jotform Mobile Forms app. I tested this with my own form as well and ran into the same issue. I've informed our developers about this so that it can be looked into. I can't give any ETA for this, but we will receive updates here in this support ticket.
In the meantime, if you have any other questions, please don't hesitate to reach out.
berkayatasoy Jotform DeveloperAnswered on September 08, 2023 05:57 AM
Sorry for the inconvenience. This issue is resolved in the 2.7.24 version. Please, update your app to the latest version.
If you require any further assistance feel free to let us know.