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LeuthnerAsked on September 07, 2023 07:50 AM
Ich habe im Formular ein Optionsfeld mit 3 Auswahlmöglichkeiten. Je nachdem was ausgewählt wird sollen gewisse Seiten verborgen werden. Dies habe ich über die Bedingungen eingerichtet. Z.B wenn Option “Flachdach ausgewählt wird" dann Seite 4 verbergen. Doch die Seiten die verborgen werden sollen werden trotzdem angezeigt. Z.B. Wenn Auftragsart Flachdach - dann bekomme ichSeite 4 und 5 trotzdem angezeigt. Wo liegt der Fehler?
- WENN Auftragsart STIMMT ÜBEREIN MIT "Terrasse"
* VERBERGE Seite 3
三
- WENN Auftragsart STIMMT ÜBEREIN MIT "Terrasse"
VERBERGE Seite 4
2
WENN Auftragsart STIMMT ÜBEREIN MIT "Garage"
VERBERGE Seite 3
- WENN Auftragsart STIMMT ÜBEREIN MIT "Garage"
VERBERGE Seite 5
WENN Auftragsart STIMMT ÜBEREIN MIT "Flachdach"
~ VERBERGE Seite 4
E
- WENN Auftragsart STIMMT ÜBEREIN MIT "Flachdach"
VERBERGE Seite 5
=
- WENN Auftragsart STIMMT ÜBEREIN MIT "sonstige"
- ZEIGE sonstige Auftragsart
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Silvano Jotform SupportAnswered on September 07, 2023 10:01 AM
Hi Philipp,
Thanks for reaching out to Jotform Support. If you can share the link to your form, I can check it out and see what’s going on.
Once we hear back from you, we'll be able to move forward with a solution.
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Silvano Jotform SupportAnswered on September 07, 2023 10:02 AM
Hi Philipp,
Thank you for reaching out to Jotform Support. I am currently using a translation to provide assistance, but if you want to get assistance in Dutch language, we can forward your request to our Dutch Support Team, but please note that it may take longer to receive a response.
If you can share the link to your form, I can check it out and see what’s going on.
Once we hear back from you, we'll be able to move forward with a solution.
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LeuthnerAnswered on September 07, 2023 10:15 AM
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LeuthnerAnswered on September 07, 2023 10:16 AM
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Gilbert Jotform SupportAnswered on September 07, 2023 01:16 PM
Hi Philipp,
I did several tests on a cloned form and I was able to replicate the issue. The conditions are set up correctly but I'm not sure why some of the pages that's supposed to be hidden are still showing up. I've escalated this to our backend team for further checking. If there's an update, we'll circle back to this thread and let you know.
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Erwin Jotform SupportAnswered on September 08, 2023 02:48 AM
Hi Philipp,
Thank you for reaching out to Jotform Support. I have cloned, checked your form, and revised the conditions. I have checked them all and it appears to be working. Can you check this form to see if it is working as expected? You can clone the form by following this guide.
Let us know how it goes.
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LeuthnerAnswered on September 08, 2023 09:49 AM
Hello Erwin,
thank you this form is correct.
But to clone your correct form, could you share me also the link of this form? Because I just can look at the document.
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Chris_L Jotform SupportAnswered on September 08, 2023 12:04 PM
Hi Philipp,
Thanks for getting back to us. If you click this link, you will be taken to Erwin's form. To clone the form, please follow the steps below:
- Copy the URL of the form that you’d like to clone.
- Go to My Forms and select Create Form in the upper-left corner.
- Next, select Import Form.
- Now, select From a web page and paste the form’s address in the Enter URL field.
- Finally, select Create Form at the bottom.
If that’s not exactly what you’re looking for, can you explain a bit more so I can help you better?
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Erwin Jotform SupportAnswered on September 08, 2023 01:06 PM
Hi Philipp,
Thank you for reaching out to Jotform Support. The URL of the form I built for you is as follows:
https://www.jotform.com/232500785138960
You can follow the instructions in the guide below to copy the form onto your account:
How to Clone an Existing Form From a URL
Let us know if you have any questions.