Unable to rollback to a previous version

  • Profile Image
    hrgarcia
    Asked on November 19, 2019 at 03:48 PM

    Tengo un formulario que quiero aplicar una version anterior de este mismo y cuando le doy aplicar, no me aplica los cambios al entrar a modo edicion.


    Favor su apoyo

  • Profile Image
    roneet
    Answered on November 19, 2019 at 11:13 PM

    Could you please confirm your Version that you want to revert with? Is it October 4th version that you want to revert with?

    We can give it a try to revert to that version.

    Thanks.

  • Profile Image
    hrgarcia
    Answered on November 20, 2019 at 08:40 AM

    Hello, yes i want revert to October 4th because I identifyed somthing problems with my form in this week. 

    mmm I have a question... If I want revert another form in the future, I will need contact with you for help me with the requeriment? or could be  manually by myself?

     

    Thanks

  • Profile Image
    roneet
    Answered on November 20, 2019 at 09:01 AM

    You can directly revert to the previous version of the Form yourself. I believe you were referring to this Form:

    www.jotform.com/81425521788159

    This Form belongs to a different user and is being shared with you by him. Could you please ask the Form owner to directly revert to a previous version of his choice.

    Let us know if he is still unable to revert to the previous version.

    Thanks.

  • Profile Image
    hrgarcia
    Answered on November 21, 2019 at 12:39 PM

    Hola, hablé con el administrador del formulario que quiero restaurar, pero cuando restauró el formulario del 4 de octubre, siempre aparece el último formulario y no aplica la reversión.

     

    Por favor ayúdanos con esto.

     

    Espero tus comments

  • Profile Image
    roneet
    Answered on November 21, 2019 at 12:59 PM

    Could you please ask him to revert to the previous version the following way:

    1574359125888888888.gif

    Let us know how it goes.

    Thanks.