Unable to rollback to a previous version
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hrgarciaAsked on November 19, 2019 at 03:48 PM
Tengo un formulario que quiero aplicar una version anterior de este mismo y cuando le doy aplicar, no me aplica los cambios al entrar a modo edicion.
Favor su apoyo
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roneetAnswered on November 19, 2019 at 11:13 PM
Could you please confirm your Version that you want to revert with? Is it October 4th version that you want to revert with?
We can give it a try to revert to that version.
Thanks.
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hrgarciaAnswered on November 20, 2019 at 08:40 AM
Hello, yes i want revert to October 4th because I identifyed somthing problems with my form in this week.
mmm I have a question... If I want revert another form in the future, I will need contact with you for help me with the requeriment? or could be manually by myself?
Thanks
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roneetAnswered on November 20, 2019 at 09:01 AM
You can directly revert to the previous version of the Form yourself. I believe you were referring to this Form:
www.jotform.com/81425521788159
This Form belongs to a different user and is being shared with you by him. Could you please ask the Form owner to directly revert to a previous version of his choice.
Let us know if he is still unable to revert to the previous version.
Thanks.
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hrgarciaAnswered on November 21, 2019 at 12:39 PM
Hola, hablé con el administrador del formulario que quiero restaurar, pero cuando restauró el formulario del 4 de octubre, siempre aparece el último formulario y no aplica la reversión.
Por favor ayúdanos con esto.
Espero tus comments
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roneetAnswered on November 21, 2019 at 12:59 PM
Could you please ask him to revert to the previous version the following way:
Let us know how it goes.
Thanks.