Unable to rollback to a previous version

  • hrgarcia
    Fecha de consulta 19 de noviembre de 2019, 15:48

    Tengo un formulario que quiero aplicar una version anterior de este mismo y cuando le doy aplicar, no me aplica los cambios al entrar a modo edicion.


    Favor su apoyo

    Jotform Thread 2046658 Screenshot
  • roneet
    Fecha de respuesta 19 de noviembre de 2019, 23:13

    Could you please confirm your Version that you want to revert with? Is it October 4th version that you want to revert with?

    We can give it a try to revert to that version.

    Thanks.

  • hrgarcia
    Fecha de respuesta 20 de noviembre de 2019, 8:40

    Hello, yes i want revert to October 4th because I identifyed somthing problems with my form in this week. 

    mmm I have a question... If I want revert another form in the future, I will need contact with you for help me with the requeriment? or could be  manually by myself?

     

    Thanks

  • roneet
    Fecha de respuesta 20 de noviembre de 2019, 9:01

    You can directly revert to the previous version of the Form yourself. I believe you were referring to this Form:

    www.jotform.com/81425521788159

    This Form belongs to a different user and is being shared with you by him. Could you please ask the Form owner to directly revert to a previous version of his choice.

    Let us know if he is still unable to revert to the previous version.

    Thanks.

  • hrgarcia
    Fecha de respuesta 21 de noviembre de 2019, 12:39

    Hola, hablé con el administrador del formulario que quiero restaurar, pero cuando restauró el formulario del 4 de octubre, siempre aparece el último formulario y no aplica la reversión.

     

    Por favor ayúdanos con esto.

     

    Espero tus comments

  • roneet
    Fecha de respuesta 21 de noviembre de 2019, 12:59

    Could you please ask him to revert to the previous version the following way:

    Unable to rollback to a previous version Image 10

    Let us know how it goes.

    Thanks.