Deseo dar de baja el servicio

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    l.boyero
    Asked on June 23, 2021 at 03:24 PM

    Hola, buenas tardes.

    Quería saber el procedimiento para dar de baja el servicio ya que la app la dimos de alta para realizar unos trabajos, los cuales nos fueron imposible de realizar.

    Actualmente se esta abonando U$$ 39 por una app la cual no se le esta dando uso debido a que no cumplió con las expectativas.

    Aguardo comentarios.

    Saludos.

  • Profile Image
    Laura_L
    Answered on June 23, 2021 at 11:39 PM

    Hi,

    Our Spanish-speaking support members are not available at the moment.
    If you wish to receive support in Spanish, let us know and we will forward you to our Spanish-speaking support members.

    The account l.boyero is currently on a Free JotForm plan. Are you perhaps referring to another paid account?

    If you also have a paid account, you can follow this guide to cancel the subscription:
    How-to-cancel-a-subscription-and-downgrade-back-to-free

    If you want to cancel your subscription immediately and receive a refund for the unused time, let us know and we will process the refund and downgrade.