necesito ayuda para poder conectar un email corp a mi cuenta de formularios

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    Tuviajeen1raclase
    Asked on September 20, 2022 at 02:45 PM

    Buenas necesito ayuda para pder conectar un correo corporativo para remitentes.. en la base de formularios.., pero me da error al conectar en smtp a pesar que he colocado todos los datos, respectivos... pueden asistirme ?

    adjunto imagenes

    gracias quedo atento a su respuesta

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    Jessica
    Answered on September 21, 2022 at 04:33 AM

    Hello Tuviajeen1raclase,

    Thanks for reaching out to Jotform Support. As our Spanish support is currently busy, we will assist you in English. Could you kindly change your security protocol from TLS to SSL instead? Please also try to configure through your Account Settings by following these steps:

    1. Click on your avatar and select Settings from the menu to open your Account Settings.
    2. Scroll down to the Sender Emails section, and click on the edit button. Select the Add Sender Email button.
      1663749206_632acc56be876_
    3. Enter the SMTP details. If you are done, click the Send Test Email button to confirm that everything is working. If it works, click the Add Email button. Otherwise, correct the details.
      1663749219_632acc6387220_

    Let us know how it goes.