No permite seleccionar la opción de "save"

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    Luis_Diego
    Asked on November 21, 2022 at 01:15 PM

    No permite seleccionar la opción de "save" para enviar el link del formulario a un tercero y que este lo firme.

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    David
    Answered on November 21, 2022 at 05:47 PM

    Hola Luis,

    ¿Podrías confirmar si te refieres a este formulario? Lo probé, y el botón de guardar funciona correctamente, el link se generó sin problemas. Si se encuentra incrustado en una página web, por favor compártenos el link de esa página, para poder probarlo ahí.

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    Shirized Ina Garces
    Answered on November 30, 2022 at 01:30 PM

    Hi Luis,

    Thanks for getting back to us with the links. I went ahead and cloned your forms to do some tests but everything worked the way it was supposed to.  Check out the screencasts below to see my results:

    FORM 1:

    1669831608_63879bb8709a2_63879bb870963.g

    FORM 2:

    1669831955_63879d131dc82_63879d131dc45.g

    FORM 3:

    1669832274_63879e528b14f_63879e528b110.g

    Can you try to disable the Save and Continue later feature and remove the submit button? Once done, please re-enable the Save and Continue later feature and add the submit button again. I have also cleared your form caches to help fix temporary issues. If in any case, the issue persists, can you send us a screencast of the issue you encountered so we can investigate it more? Loom is an example of a screencast application you can use or you can upload a video on your Google Drive and share with us a viewable link.

    Lastly, may I know if your forms are embedded on any website? If so, could you send us the link to that website so we can check on it?

    Keep us updated and let us know if you need any more help.