Account suspended due to possible clickbait

  • jjaque
    Fecha de consulta 23 de mayo de 2023, 0:22

    Hola,

    Estaba editando mi formulario y App gratuita y de un momento a otro no puedo ingresar con la cuenta jjaque@blcapital.cl

    Tampoco tengo acceso al formulario


    Saludos Quedo atento

    Formulario: https://form.jotform.com/231374196374057

    App: https://www.jotform.com/app/231418391588666

    Account suspended due to possible clickbait Image 1 Screenshot 30

    Account suspended due to possible clickbait Image 2 Screenshot 41

  • Israel Jotform Support
    Fecha de respuesta 23 de mayo de 2023, 2:37

    Hello Julio,

    Thanks for reaching out to Jotform Support. I'm sorry you're having trouble with this. Our Spanish support is not available at the moment. Kindly allow us to assist you in English. I checked the account and it has been auto-suspended by our system due to possible clickbait. Please allow me some time to forward this to our review team for further checking.

    Once an update is available, we will update this thread.

  • jjaque
    Fecha de respuesta 23 de mayo de 2023, 7:00

    Hola,

    Favor si me ayudan en reactivar la cuenta.

    Gracias.

  • Israel Jotform Support
    Fecha de respuesta 23 de mayo de 2023, 7:14

    Hello Julio,

    Thanks for getting back to us.  Unfortunately, we haven't received word yet from our review team regarding this issue. They are still working on this but I'll make another follow-up with them to see if there are any updates that we can share with you. Rest assured that we'll notify you here immediately once we receive any updates from them.

    Thanks for your patience and understanding, we appreciate it.


  • jjaque
    Fecha de respuesta 23 de mayo de 2023, 8:16

    Hola,

    Favor agradeceria poder revisar mi caso.

    Necesito tener el formulario para demostrar las funcionalidades del servicio.

    Saludos.

  • Lorelie Jotform Support
    Fecha de respuesta 23 de mayo de 2023, 8:31

    Hi Julio,

    Thanks for getting back to us. I'm sorry that this is happening. Unfortunately, I don’t have an update yet. Our Review Team is still working on this, Rest assured that we’ll get back to you with an update as soon as we have one.

    Thanks for your patience and understanding. We appreciate it.

  • jjaque
    Fecha de respuesta 23 de mayo de 2023, 10:37

    Hola,

    Favor si me pudieran dar solución al problema.

    Gracias.