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jtomaxFecha de consulta 5 de junio de 2023, 19:51
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Mary Jotform SupportFecha de respuesta 6 de junio de 2023, 7:50
Hello jtomax,
Thanks for reaching out to us for help. Our Spanish Support Team is currently unavailable and I will be replying in English. You may reply in whichever language you are comfortable with. To clarify, are you perhaps referring to the image attached as logo on the heading of your form? If so, The header image and logo section are meant to display images so it will only accept image files (.jpg, .jpeg, .png). After checking your form, the file type that was used is .gif.
kindly re-upload the image again and use the file types mentioned above and see how it goes.
Let us know if there’s anything else we can help you with.
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jtomaxFecha de respuesta 6 de junio de 2023, 11:25
Excelente, muchas gracias... me funciono muy bien.