como puedo retirar el mensaje de "soy humano" en mi formulario

  • juliocochaches
    Fecha de consulta 11 de agosto de 2023, 9:59

    Buen día:

    Nuestros formularios estas preguntando "Soy humano" ¿Como podemos retirar ese mensaje de nuestros formularios?, gracias

    Nombre del formulario: FACTIBILIDAD - COORDENAS

    Jotform Thread 5384789 Screenshot Screenshot 10

  • Annaliza_O Jotform Support
    Fecha de respuesta 11 de agosto de 2023, 12:20

    Hi juliocochaches,

    Thanks for reaching out to Jotform Support. Unfortunately, our Spanish Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. Unfortunately, we can only disable the CAPTCHA or Human Verification for paid accounts only. Also, please note that CAPTCHA or Human Verification after the form shows automatically once the system detects the unusual activity on the form from the exact IPs. Which in your case is being used in one classroom from the same IP address in an attempt to protect against entries that are spam.

    Let us know if you have any questions.