contabi.universeAnswered on September 06, 2023 03:02 PM
Nos podrian ayudar a verificar porque no aparecen las citas en el formulario de jotform al usar el siguiente formulario por favor
De antemano gracias!
Rene Jotform SupportAnswered on September 06, 2023 10:02 PM
Thanks for reaching out to Jotform Support. Unfortunately, our Spanish Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.
Now, let me help you with your question. I cloned your form and tested it to see if I could replicate the issue, but everything was working properly. Check out the screencast below to see my results:
I also checked your form submissions and I saw that users where able to set an appointment for their submission:
If you are referring to your other appointment field, please be informed that this field is hidden and the user won't be able to see and fill this out:
Can you try it again and see how it goes? If you run into the same issue again, let us know and we'll do some more testing to see what's going on.
Let us know if there's anything else we can help you with.
contabi.universeAnswered on September 11, 2023 12:20 PM
Hicimos una prueba, agendamos a nombre de Guillermo Mendoza y la mascota Jacko pero no nos aparece. Nos pueden ayudar a verificar porque las citas que se agendan de este form no nos aparecen en el calendario por favor https://form.jotform.com/232237686042860
Otra pregunta, ¿Cómo podemos ver que calendarios estan asignados a drop & Go hotel y training en los forms actuales?
Carrissa Jotform SupportAnswered on September 11, 2023 03:32 PM
Thanks for reaching out to Jotform Support. When I checked the submission you made, it shows on the calendar. However, it seems you are looking on a different form based on the screenshot you shared.
Please know that the calendars are not shared with other forms. When you view the calendar from a specific form, it will only show the submissions made to it.
If that’s not exactly what you’re looking for, can you explain a bit more, so I can help you better? Feel free to reach out again if you have any questions or if we can help you in any other way.