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First Data FAQs

See the most FAQs about First Data and get the answers. Or directly learn from our 24/7 support team!

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  • What is First Data payment gateway?

    First Data is a customizable solution that delivers a seamless and familiar online buying experience to your customers. You benefit from First Data expertise and technology, enabling you to grow your online business. To get more information, please visit our First Data payment gateway page.

  • How do I make a First Data Payeezy hosted payment page through Jotform?

    1. Create a Form.
    2. Add First Data payment gateway integration to your form by making use of our drag & drop interface.
    3. Enter your credentials.
    4. When you are done with your payment form, embed it in your website. In order to get more information about creating a payment form, and then embedding your form in your website, please follow the related guides.

  • What is a hosted payment page?

    A simple, low cost way to accept online payments. When customers are ready to pay, they’re automatically redirected to a payment page, hosted by Jotform, where they securely enter their payment details. This page is customisable with logo, fonts and colours to retain the look and feel of your website. Once completed customers are returned to your site at the end of the transaction.

  • Is there a fee for using First Data integration?

    With Jotform, there are no additional transaction fees. You only pay the standard First Data processing rate.

  • What can you do with Jotform's First Data Integration?

    1. Sell online products
    2. Sell merchandise
    3. Collect donations online
    4. Let users make a custom payment

  • Why am I getting “PCI :: First Data Payment Error I”?

    This means that your First Data Gateway ID and API Password are not correct, please contact First Data support to verify your credentials.

  • Does the First Data integration support recurring payments?

    Unfortunately, it is not possible to set up recurring payments using the First Data Integration.

  • Where do I change/update my First Data Credentials?

    1. Click the payment field.
    2. Then click on the wand icon.
    3. Enter your credentials.
    4. Click the small gear icon found on top of the payment settings to view the credentials.

  • How do I set up First Data in my Jotform?

    You can check out our guide on how to integrate First Data with your form for detailed information.