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A direct debit request or a Credit Card Authority allows us to debit directly to your financial institution or credit card account, respectively, for your childcare fee payment and any other amounts due to be paid by you under your agreement, as those amounts are due. If a due date for a direct debit falls on a weekend or public holiday, it will be processed on the next business day. Please contact your financial institution if you are uncertain when a debit will be processed.
You can cancel your DDR or CCA by making a request in writing. We can vary these DDR and CCA terms in this agreement at any time on 5 working days notice. We will keep information about your financial account confidential, except to the extent necessary to resolve any claim you might have.
If you give us a DDR you should (a) note that the direct debiting through bulk Electronic Clearing Systems not always available - please ensure your financial institution allows DDR on your account (b) confirm the account details by checking a recent statement from your financial institution; and (c) note that the DDR must be signed in the same way as the account signing instruction you have given. You are responsible for setting up your DRR.
If you give us a CCA you must advise us of new credit card details prior to the expiry of the credit card otherwise, we are able to suspend your services until you do.