IT Engineer Selection Criteria

IT Engineer Selection Criteria

simple template xyz Form Preview
IT Engineer Selection Criteria
  • Application Selection Criteria

    IT Support Engineers
  •  -
  • Please answer the sections below based on your current experience. Please answer the questions as fully and clearly as you can. 

    • Q1. Work Experience and Qualification  
    • Q2. Technical Skill Matrix  
    •   Technical Skill + Knowledge Work Experience
      1. Windows 7, 8, 10 and compatible software.
      2. Apple OSX, MacBook, MacMini.
      3. Microsoft Office (Outlook, Excel, Word).
      4. Application support, software troubleshooting (error logs, uninstall/reinstall applications)
      5. Basic Server Support (incl. Physical installation).
      6. Basic Network Support.
      7. Active Directory, administration skills in Windows Server 2008/2012.
      8. Microsoft SCCM, including SCCM 2012.
      9. Software Distribution/Packaging.
      10. Avaya/Cisco Phones & Patching.
      11. Desktop/Laptop Hardware Troubleshooting.
      12. Desktop SOE Image Support.
      13. Remote Technical Support (over the phone).
      14. Face to Face User Support (drop in, desk side, executive support).
      15. Ticketing Management Systems
    • Q3. Outline experience / skills in the IT Support related roles.  
    • 0/150
    • Q4. Outline your approach in support and servicing users.  
    • 0/150
    • Q5. Professionalism & Integrity.  
    • 0/150
    • Submit Form  
    • Reload
    • Should be Empty: