This is an Agreement between Wolfies Walkies (The Dog Walker and Pet Sitter) and the Client (Owner). Services, charges, days and times to be agreed by both parties and set out in writing.
The utmost of care will be given in watching both your pet(s) and your home. Wolfies Walkies will undertake the agreed-on services and the Owner undertakes to provide all necessary information to assist in this performance Wolfies Walkies will provide the services agreed in a reliable, caring and trust worthy manner. In consideration of these services, the Client waives any and all claims against Wolfies Walkies.
Wolfies Walkies undertakes to notify the Owner of any occurrence pertaining to the dog which may be relevant to the care and well-being of the dog.
SERVICES One on One walks, Adventure Pack walks, Day Stay, Pet sitting, Homestays, Training, Vet Visits/Pet Transport, Pet Feeding, Wedding Services, Pick up and Drop off Service, Wash and Mini Groom Service.
TRAINING You agree to have your dog On and Off lead at your own risk. You agree for Wolfies Walkies to use Training corrections and techniques when applicable.
PICK UP/DROP OFF Whilst there is always the intent to arrive at the allotted time, there is always an hour window of time allowed to pick up and drop off your dog i.e. a 10am pick up can mean any time between 9am and 11am.
REQUIREMENTS All pets under the care of Wolfies Walkies are to be current on vaccinations. This includes Flea and worm treatments. All Dogs MUST have a current registration. The Owner will provide suitable harnesses, collars and leads as approved by the Walker as well as coats or muzzles if required.
As a courtesy to The Pet Sitter and to ensure The Pet Sitter is able to professionally provide services to your pet(s) and home without inconvenience, the service address (e.g. your home) should be kept in clean and orderly condition during the service dates. The client must provide all items necessary for pets to be adequately cared for in the client's absence. (I.e., food, medication, bedding, cat litter etc Should pets require any additional supplies whilst in the care of The Pet Sitter, these will be purchased and charged to the Client along with a $10 surcharge.
SOCIAL MEDIA The client gives consent for their dog’s image to be used in photo or video format on Wolfies Walkies social media pages or promotional material.
DUTIES/SERVICES The Walker shall not be obliged to perform any other duties except those specified and agreed upon, per this agreement.
KEYS Wolfies Walkies warrants to keep safe and confidential all keys, remote control entry devices, access codes and personal information of the Owner and to return same to the Owner at the end of the contract period or immediately upon demand.
PAYMENT The client is responsible for settling the company’s invoice for services 2 days prior to the commencement of the assignment. Failure to do so will incur a $5 a day penalty. All payments can be acknowledged and receipted if required.
Bank transfer to:NAME OF ACCOUNT: C Smith
ACCOUNT NUMBER: 12-3192-0175190-37
REFERENCE: Date of Walk & Name of Dog
CANCELLATIONS Cancellation by the Owner of scheduled walks with less than 24hrs notice may be charged at the full rate or rescheduled at the discretion of the Walker. This includes missed walks due to dog not being available on pick up. Where the Walker as sole proprietor needs to cancel a scheduled walk due to unforeseen circumstances, may change days or extra walks will be arranged.
Pet Sitting and Homestay charges 50% of the scheduled visits if cancelled less than 24 hours in advance. Should the client return early during a booking, full fees are payable. The Pet Sitter reserves the right to terminate service at any time before or during pet sits, if The Pet Sitter in its sole discretion, determines that Client’s pet poses a danger to the health or safety of a person or another animal. If concerns prohibit Pet Sitter from caring for pet(s), Client authorizes pet(s) to be placed in a boarding kennel, with all charges from there on to be charged to Client.
TERMINATION If either party wish to terminate scheduled ongoing services, parties need to give 7 (seven) days written notice of termination. Wolfies Walkies reserves the right to terminate the service at any time, if the walker in its sole discretion, determines that Client’s pet poses a danger to the health or safety of the walker, any animals or any person. Any wrongful or misleading information in the Owner's or Pet Information sheets may constitute a breach of terms of this Dog Walking Agreement and can be grounds for instant termination thereof.
Termination under the circumstances described above shall not entitle the Owner to any refunds nor relief of any outstanding payments due.
DAMAGES Wolfies Walkies accepts no liability for any breach of security or loss of or damage to the Owner's property if any other person has access to the property during the term of this agreement. Wolfies Walkies shall not be liable for any mishap of whatsoever nature which may befall a dog or caused by a dog who has unsupervised access to the outdoors.
It is understood that anyone with access to the home will be notified of Wolfies Walkies presence and vice versa. Wolfies Walkies reserves the right not refuse entry to any visitors nor pre-authorized and informed about, by the Owner. Wolfies Walkies will not be held responsible for any damages incurred to your home or pet(s) by visitors pre – authorized visitors. The Client agrees to notify Wolfies Walkies of any concerns within 24 hours of client’s return home. Wolfies Walkies cannot be held responsible for any mishaps, claims, and/or expenses attributed to a destructive or unpredictable behavior of the Client’s pet(s) that cause damage to the Client’s home/property and/or a neighbor’s home/property. (i.e., biting, furniture damage, accidental death, etc Nor can Wolfies Walkies be held liable for injury, disappearance, death, or fines of pet(s) with access to the outdoors.
LOSS OR INJURY The Owner shall be liable for all medical expenses and damages resulting from an injury to the Walker, any animals or any person caused by the dog as well as damage to any property. Wolfies Walkies are not liable for death or injury to any dog in the event of a motor vehicle accident. Wolfies Walkies are not liable for loss or injury to any dog. As per the indemnity clause below, Wolfies Walkies will cover the cost of damage as per the insurance coverage.
INDEMNITY The maximum aggregate liability of Wolfies Walkies under or in connection with the Agreement, whether in contract, tort (including negligence), breach of statutory duty or otherwise, must not exceed the Fees paid and/or payable by the Client under this Agreement. In the even of loss or damage to the property insured by Wolfies Walkies, for which indemnity is provided, the basis of any settlement shall be in accordance with the Insurance policy as below: a) In the case of damage which can be repaired, the cost of repairs necessary to restore the item(s) to their condition immediately before the occurrence of the damage less any salvage; or b) In the case of a total loss, the actual value of the item(s) immediately before the occurrence of the loss less any salvage; but only to the extent that the amounts have been included in the sum insured. c) All damage which can be repaired, shall be repaired but if the cost of repairing any damage equals or exceeds the value of the items immediately before the occurrence of the damage, the settlement shall be made on the basis provided for in (b) above.
DISPUTES Before taking any court action, a party must use best efforts to resolve any dispute under, or in connection with the Agreement through good faith negotiation. Each party must, to the extent possible, continue to perform its obligations under the Agreement even if there is a dispute.
GENERAL PROVISION Wolfies Walkies is not liable to the Client for any failure to perform its obligations under the Agreement to the extent caused by Force Majeure, provided that the affected party a) immediately notifies the other party and provides full information about the Force Majeure; b) uses best endeavors to overcome the Force Majeure; and c) continues to perform its obligations as far as practicable.
SEVERABILITY Any illegality, unenforceability or invalidity of a provision of the Agreement does not affect the legality, enforceability or validity of the remaining provisions of the Agreement.
EMERGIENCIES If the Client, or the other contact person cannot be reached, the Client agrees to accept any decision Wolfies Walkies makes in regards to the pet’s care or Clients property. The client is responsible for any veterinary bills, no matter how they are incurred, whilst pets are in the care of Wolfies Walkies. The Client agrees to reimburse Wolfies Walkies for any additional fees for tending to emergency or veterinary care as well as any expenses incurred for same. The Client also agrees to reimburse for additional time accrued at the rate of $30 per hour in the case of such an emergency.
I have read the above terms and conditions. I know, understand, and agree to all terms stated above. By signing below, I am accepting this document as a contractual agreement.