Staff Orientation Checklist
This checklist is to be checked and signed by staff member to confirm that they have the knowledge and understanding of processes and procedures.
Participant’s rights and responsibilities
how to assist participants to exercise their rights
to use advocate of their choice
choose and control service delivery and life decisions
maintaining and strengthening their cultural, spiritual and other identities
participate in their community
pursue their interests and preferences inshore and long term
offer them easy read information
charter of Rights
restriction of rights decision process
privacy and dignity
confidential practices and requirements
Independence and Informed Choice
Dignity of risk in decision making
Permission to share information
Give participants time to make decisions
Violence, Abuse, Neglect, Exploitation and Discrimination
Prevention Strategies
Participant can use advocate
Report and record any allegations
Information about the service including
operating hours and locations,
maintaining and strengthening participant’s cultural, spiritual and other identities
services and resources
opportunities to have input into the policies and procedures
notify if there is a conflict of interest
inform of any risks or potential risk to improve service
Complaints and feedback procedure
Inform and support participants
Staff procedure to make compliant and give feedback
Human resources
Point of contact
Informing of absence
Position description
Leave
Pay and conditions
Tax requirements
Training provided to:
Use of restrictive practice
Working with advocates
Aboriginal and Torres Strait Islander services
Cultural competence
Complaints procedure
Support management requirements
Privacy and confidentiality
Incident management
Service planning and access process
Assessment and planning system
System of conducting and recording regular reviews and updates of assessments and plans
System for supporting people to develop and maintain independence, problem solving, social
Reasonable adjustments for participants
Accessing interpreters
Community linkages
Active Engagement strategies including planning strategies
Early intervention strategies
Consent of participant
Advised of holistic, collaborative and strength-based approach, including family and carer capacity building strategies
importance of family, friends and support networks
Eligibility for service access
Appropriate resources,
Prioritisation
Waiting list management
Refusal and/or cessation of services
Costs
Information relating to this
Referral process
Timeframes
Available information if unable to provide service
Needs of vulnerable people
Risk of moving or not moving to participant
Safe environment for all including Aboriginal and Torres Strait Islanders
Identify yourself to participant
Duty of care
Reporting potential and/or actual risks
Money and Property
Consent
No financial advice
Staff Member:
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Date
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Date
Signature:
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Submit
Should be Empty: