Westminster International has the following cancellation and refund policy for all private English courses. Please ensure that you fully understand these terms and conditions before you sign.
The student is entitled to cancel and reschedule a maximum of 2 classes of any booking. However, all cancellations must be made by 4pm on the day before the cancelled class. Any classes which are cancelled either beyond the 2 permitted classes, or after 4pm, will not be rescheduled and the hours will be forfeited.
Additional hours beyond the 2 cancellations permitted may be cancelled and rescheduled if the student is unwell and can provide a medical certificate from a registered doctor. However, as in point 1 (above), all cancellations must be made by 4pm on the day before the cancelled class. In this case 50% of the missed hours will be forfeited. For example, if a 2 hour class is missed, 1 hour will be rescheduled.
If the student is late for the class, the class will not be extended to make up the lost time.
If the teacher is late or absent, the time will always be made up so that the student receives the full number of hours.
No refunds will be offered.
I have read and fully understand the terms and conditions laid down in regarding the policy concerning cancellation, lateness and refunds.