Emergency Contacts
Who to contact in an emergency, step by step
1. First, contact your GP
They are your first port of call if you are feeling worse, both physically and mentally, or if you feel you require medication or need to change your medication.
2. If your GP practice is closed, then contact Crisis Line
This is a telephone helpline when you are unable to contact your GP out of hours.
Tel: 0800 028 8000 (Mon-Fri, 5pm-9am; Sat, Sun & Bank Holiday, 24 hours)
3. 111 (NHS out of hours non-emergency service) for practical support if you are worried about hurting yourself
4. Go to Accident & Emergency if you need immediate help
If you feel absolutely desperate and feel you are at immediate risk either from yourself or others, then go to A&E or ring 999.
The Samaritans – National
Offers confidential non-judgemental emotional support, 24 hours a day, for people who are experiencing feelings of distress or despair, including those which could lead to suicide.
Tel: 08457 90 90 90
Free helpline number: 116 123. Calls to this helpline number do not appear on phone bills.
Email: jo@samaritans.org (responses within 12 hours)
Letter: Chris, P.O. Box 90 90, Stirling, FK8 2SA
The Samaritans
Tel: 0330 094 5717 at any time or email jo@samaritans.org.
Saneline
Offer specialist emotional support and information to anyone affected by mental health difficulties, including family, friends and carers.
Tel: 0845 767 8000 (Every Evening, 6pm – 11pm)
Email Support: www.sane.org.uk
Support Forum: www.sane.org.uk
Mind
Their Infoline provides an information and signposting service. They're open 9am to 6pm, Monday to Friday (except for bank holidays).
Tel: 0208 215 2243
Email Support: supporterrelations@mind.org.uk
Helplines
Infoline: 0300 123 3393
Email Support: info@mind.org.uk