(Call the patient) Hello, my name is [insert name here] and I am calling from Pitkin County Public Health. Am I speaking with [insert patient name here]? Before moving forward, can you please verify your date of birth to ensure I am speaking with the right person? Thank you for verifying that. I am calling because we have received notification that you have been exposed to someone who has tested positive for COVID-19. Have you been made aware of this information yet?
Okay, thank you. When we receive word that someone may have been exposed to COVID-19, we, at the health department, call to determine the nature of your exposure by asking you a few questions. So, do you mind if I ask you a few questions?
Okay, first, I would like to verify and get some basic demographic information from you.