Compliments & Concerns

Qualitative feedback form that is critical for us to capture verbal and written feedback from our families and stakeholders.

Can you identify the client or stakeholder group the person belongs to?

Name of Next Challenge team members included in the feedback

Did the person voice a compliment or a concern about our services?

ComplimentConcernOther

Describe the compliments given by the person

Describe the concern voiced by the person

Are you aware of other concerns previously raised by this specific person?

Yes - they have raised similar concerns beforeYes- they have voiced concerns previously different to this concernNo - this is the first time I am aware of their concernsI'm not sure if they have voiced concerns before

Do any further actions need to be taken?