Resident Satisfaction
Please take a few minutes to fill out this Survey.
Leasing
Do you find the property inviting, clean and trash free?
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1 is Worst, 5 is Best
Is the office inviting and clean?
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1 is Worst, 5 is Best
Is office personnel courteous and professional?
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1 is Worst, 5 is Best
Were you offered a tour?
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1 is Worst, 5 is Best
Was the house you toured inviting and clean?
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1 is Worst, 5 is Best
If units were available, did you apply on your first visit?
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1 is Worst, 5 is Best
If not, did you receive a follow up call or email?
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1 is Worst, 5 is Best
Did you use our website to track availability?
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1 is Worst, 5 is Best
Was our website easy to use?
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1 is Worst, 5 is Best
Comments:
Maintenance
Is the maintenance team courteous?
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Best
5
1 is Worst, 5 is Best
What condition was your house upon move-in?
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5
1 is Worst, 5 is Best
Is your yard clean of debris during the day?
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5
1 is Worst, 5 is Best
Are your service requests competed in a timely manner?
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1 is Worst, 5 is Best
Does Maintenance ever tell you they will return?
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1 is Worst, 5 is Best
Do they return without you calling the office?
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1 is Worst, 5 is Best
Do you ever have to report a recurring issue?
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1 is Worst, 5 is Best
Do you still have any issues?
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1 is Worst, 5 is Best
Comments:
Management
Is management professional?
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5
1 is Worst, 5 is Best
Does management seem sincere in caring about your needs?
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1 is Worst, 5 is Best
When a problem arises, does management seem willing to work with you?
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1 is Worst, 5 is Best
Do you feel comfortable coming to management with a problem?
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1 is Worst, 5 is Best
Are you aware of our Resident Referral Program?
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5
1 is Worst, 5 is Best
Would you refer friends/family to our property?
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Best
5
1 is Worst, 5 is Best
If not, please provide us with the reason?
What type of giveaways/activities would you like to see/ attend?
Comments
If you would like to be contacted by a corporate team member, please complete this section.
Address
Please enter you house address.
Name
First Name
Last Name
Phone Number
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Email
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