Thank you for choosing to take your weight loss journey with me. I want you to succeed and reach your goals; I’ll help you every step of the way. Communication will help us to have a great working relationship.
Appointments:
Our initial appointment is an hour, then 15 minutes face to face or online per week. Any additional telephone support will be given as required. Please arrive on time as being early or late may encroach on other client appointments. Please confirm your appointment at least 2 days in advance. If there is any change let me know as soon as possible.
Cancelling:
If you need to cancel your appointment please give me at least 24 hours notice.
Please note I have a £15 missed appointment fee. This is to encourage everyone to let me know in as much time as possible if they need to reschedule. If you reschedule in the same week you will not be charged. Cancelling your appointment you are giving a chance to someone else to get the appointment needed it for her/him.
Returns:
In line with DSA regulations, if you decide to quit you are entitled to return any food purchased to me within 14 days for a full refund. However, it is vital that the food is in a saleable condition. Food swaps are welcome within 14 days. During the COVID-19 pandemic, it may have some changes according to the local regulations and guidelines. Please get in touch for current information.
Food requirements:
Following the plan correctly is vital to your success, therefore you will need
Steps 1B = 28 meals per week (example: for anyone above 5’8” hight)
Step 1A & 2 = 21 meals per week
Steps 3 & 4 = 14 meals per week
Step 5 = 7 meals per week
Maintainers
There is no charge to be weighed and advised when you are on Step 6 – Maintenance/My life
Minimum Orders & Deliveries
I love helping people, however, my time and advice have a value; Each appointment carries a minimum of 14 meals purchased or £15 weigh-in fee. (Maintainers excluded).
Deliveries are free of charge for every step when ordered 4 weeks of products in advance.
All deliveries are free of charge for postcodes: B10, B11, B12, B13, B26, B27, B28
All other deliveries are charged £5 for every delivery made.
How to order?
To fulfil your order I need time to order and receive the products from the company. You have to place your order 10 days in advance using the online form, text message or via WhatsApp chat.
How to pay?
All online/ remote orders are prepayment required! You have to pay in advance the night before your delivery has to be made.
You can pay cash at the time of the appointment when is face to face at my office room.
Help me, to help you
I am delighted to talk to you about all aspects of your life, however, my role is a weight loss consultant. You are paying me (by following The 1:1 Diet by Cambridge weight plan) to advise you personally on better ways for YOU to lose weight, which is why I don’t encourage following some advice you could read on a weight loss forum, especially if it conflicts with mine.
There are 4 phases to help you reach your goal
1. Preparation – We recommend you prepare for 1 week before starting any steps
2. Weight loss – this continues for as long as you need
3. Stabilisation – as you will have been on a very structured diet for some time your weight will need to stabilise, we do this by working up through the steps of the plan.
4. Maintenance – Congratulations you’ve reached your goal! You are welcome to as much of my help and time as you need – without charge!
Please don’t just think of The 1:1 Diet by Cambridge Weight Plan as the ‘weight loss’ phase, we don’t want you to yo-yo back up. Our diet has been developed over 35 years to keep your slim forever, but you must FINISH the course! By signing this form you commit to complete all the steps/phases.
Terms and conditions must be signed by the client before starting.