Language
English (UK)
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Overall satisfaction of service
*
Very satisfied
Satisfied
Neutral
Unsatisfied
Very unsatisfied
Communication (Response time, amount of information)
1
2
3
4
5
Website (overall, inscription, submit results, etc.)
6
7
8
9
10
Information (protocols, final report, emails, etc.)
11
12
13
14
15
Shipping of samples
16
17
18
19
20
Chosen matrixes
21
22
23
24
25
Concentration of analytes
26
27
28
29
30
Any comment regarding what you answered? (optative, you can skip)
Would you use our services in the future?
*
Yes and TestQual would be my 1st option
Yes
Maybe
No
What do you think we should improve?
Protocol
Final report
Sample preparation
Website
Prices
Communication
Other
What do we have to improve for you to consider working with us again?
Protocol
Final report
Sample preparation
Website
Prices
Communication
Other
If you have acquired any of these services, what would be your satisfaction level?
*
Very satisfied
Satisfied
Neutral
Unsatisfied
Very Unsatisfied
Pesticides in Fruits/vegetables
31
32
33
34
35
Pesticides in cereals and their flours
36
37
38
39
40
Pesticides and PCBs in vegetable oil
41
42
43
44
45
Dithiocarbamates in fruits/vegetables
46
47
48
49
50
Fosetyl and phosphonic acid in fruit/vegetables
51
52
53
54
55
Maleic hydrazide and/or Ethephon in fruit/vegetable
56
57
58
59
60
Chlorate, Perchlorate (and QAC) in fruit/vegetables
61
62
63
64
65
Mycotoxins in spices and condiments
66
67
68
69
70
Nitrosamines and N-nitrosables in ballons
71
72
73
74
75
Water in situ
76
77
78
79
80
Quality Control Materials
81
82
83
84
85
Any parameter or matrix you would like to see in our PTs?
TestQual needs more rounds / PTs of:
Fosetyl and phosphonic acid in fruits
Fosetyl and phosphonic acid in vegetables
Chlorate and Perchlorate in fruits
Chlorate and Perchlorate in vegetables
Pesticides in fruits
Pesticides in vegetables
Pesticides in cereal flour
Pesticides in oil
Dithiocarbamates in vegetables
Dithiocarbamates in fruits
How did you get to know TestQual services?
Search result (Google, bing, etc.)
EPTIS
TestQual email
External/colleague recommendation
I do not remember/I have already worked with TestQual before
Other
Any other comment/remark?
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