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1. Why is accountability important?*

Allows us to calculate profits or losses Allows us to punish wrongdoers Allows us to learn from mistakes

2. What is the connection between accountability and corruption?*

One of them prevents the other They are the same thing There is no connection

3. What is the best way to prevent employees from stealing?*

Hire employees of good moral character Build processes that prevent stealing Watch employees carefully None of the above

4. Humans are naturally attracted to accountability?*

True. People are basically good False. We naturally seek to avoid accountability

5. Which of these were among the lessons of the Nick Leeson/ Barings Bank disaster?*

Nick Leeson was a bad apple from the start Critical processes require separation of duties It's OK to break company rules as long as you're benefiting the company

6. It's better to hide bad news from the boss until you can come up with a complete explanation?*

True False

7. Accountability is good for the organization but bad for the employee?*

True False

8. Which of these are Mr. Kirsch's advice?*

Always over-promise and under-deliver Always under-promise but never over-deliver Never over-promise or over-deliver OK to over-promise as long as you under-deliver None of the above

9. Accountability can be implemented immediately?*

True. It is a process that can be added quickly to an organization False. It takes time to develop

10. Which of these is necessary for an accountable culture?*

Clear understanding of Expectations Clear understanding of punishment for mistakes An ability to blame a lower-level employee for an error

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Effective Leaders Program, 5 Virtues of Effective Leaders