TERMS AND CONDITIONS
This agreement is made between Marek Downing (“Coach”) of Alpha Dads Elite and {named above} (“Client”) on the date of this form being submitted electronically.
Both parties agree to the following:
Coaching is a collaborative process with an ongoing relationship between the Client and Coach. The coaching experience supports the Client in establishing new behaviours. The coaching relationship is strengths-based, forward-looking, and collaborative. The coaching agenda is developed and implemented in partnership between the Client and Coach. The role of the Coach is to help the Client progress toward achieving a goal.
- The Client and Coach agree to engage fully in the coaching experience.
- The Client recognizes that coaching is not therapy, counselling, or consulting.
CONFIDENTIALITY
The Coach agrees to keep all conversations and information with the Client private and confidential, as allowable by law.
No personal information will be shared with anyone without the Client’s express permission. Exceptions may be made if there is an imminent threat of serious injury to oneself or someone else.
COACHING COMMITMENT
By entering into this relationship, the Client and Coach acknowledge that the Client desires to make a behavioural change or some type of improvement in his or her life. Behavioural change often takes time to implement and sustain. The pace of change is uncertain and varies amongst individuals. As such, the Client and Coach agree to a minimum of a 3-month relationship.
COACHING SESSION PROCEDURES
Coaching sessions may occur in person, by phone, through video conference, or over email, depending on the venue that works best for the Client and what coaching package is selected.
- The Coach and Client agree to adhere to established appointment times.
- The Coach and Client agree to begin and finish all appointments on time. If the Client is more than 15 minutes late to an appointment, the Coach will assume that the appointment is cancelled.
- The Client agrees to cancel or reschedule an appointment at least 24 hours in advance, without a change fee. Any changes or cancellations by the Client should be made using the Coach's Calendly app which provides an email confirmation of all set appointment.
COACHING FEES
Specific programs and their coaching fees and packages are outlined by the coach on the strategy call.
For the Alpha X Program, the Coach requests a 12-week commitment from the Client. If the Client desires to terminate the relationship prior to 12-week no refund is offered.
For the Alpha KickStarter Program, the coach requests a 2 week commitment from the Client. If the Client desires to terminate the relationship prior to 2 weeks no refund is offered.
The Coach will consider a request from the Client to restart the program at the cancellation point in the future. No discounts will be offered on future programs, unless the Client is transfering from the Alpha KickStarter Program to the Alpha X Program
Fees are payable at the beginning of the program, prior to the start of coaching services being provided or by 3 monthly payments if agreed prior for the 12 week program.
IMPORTANT PAYING & BILLING INFORMATION
Payment is made on a secure off site PCI compliant merchant (Stripe or Trainerize Pay powered by Stripe) through a payment portal on a website, sent directly to your preferred correspondence or payment taken over the phone. Once payment is set up and successfully made you will receive a payment confirmation from Stripe or Trainerize Pay and we will be informed of your successful payment.
If an agreed 3 monthly payment is cancelled, cannot be taken due to any reason, or has been refused by Stripe or Trainerize Pay your plan will be disabled meaning you will not be able to access your member’s dashboard and will remain disabled until payment has been reinstated. Please note that your coaching will continue to run its course in this instance until completion.
If you fail to fulfil the full amount payable we reserve the right to pass your details over to our chosen debt collection agency to enable us to recover the costs. This email; will represent the final demand for payment and will be in line with the statutory 30 days period in accordance with the Late Payment of Commercial Debts (Interest) Act 1998. Additional charges will apply in this instance.
WAIVER OF LIABILITY
It is important that you understand that any form of physical exercise can be strenuous and subject to risk of serious injury. You are urged to obtain a physical examination from a doctor before participating in any exercise activity, including those provided by Marek Downing.
You agree that if you engage in any physical exercise or activity, you do so entirely at your own risk. This waiver and release of liability includes, without limitation, all injuries which may occur as a result of: (a) your participation in any activity or participation in any exercise routine and (b) instruction, training, supervision, or dietary recommendations by Marek Downing
You acknowledge that you have carefully read this “waiver and release” and fully understand that it is a release of liability. You expressly agree to release and discharge Marek Downing from any and all claims or causes of action and you agree to voluntarily give up or waive any right that you may otherwise have to bring a legal action against Marek Downing for personal injury or property damage. By signing this release, you acknowledge and understand its content and that this release cannot be modified orally.