Customer Development Survey
Online Shopping Experience Feedback
What made you to buy a product from us?
Good quality products
Affordable prices
Having discounts
Close to my home
Good shipping options
Good Payment options
Customer-friendly website
Highest place in search engine
Brand trust
Impulsive decision
Other
How was your shopping experience?
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2
3
4
5
Do you want to give a little more detail about your shopping experience?
Please rate how strongly you agree or disagree with each of the statements.
Rows
Totally Disagree
Somewhat Agree
Neutral
Somewhat Agree
Totally Agree
Not applicable
The online service quality was very good.
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6
There was broad product range.
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It was easy to find what I need.
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Online customer service were friendly and helpful.
19
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24
I would absolutely recommend this to my family or friends.
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30
I like the design of the website.
31
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36
Product I ordered safely reached to me.
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The Product arrived to me on time.
43
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Which one(s) did you use to place your order?
Laptop/Desktop
Smartphone
Tablet
Other
How frequently do you buy our products?
Very often
Sometimes
Rarely
This is my first time
Do you have any suggestion to improve our services?
Name (Not Mandatory)
First Name
Last Name
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