Travel Agent Survey

1
Name
First Name
Last Name
2
Email
example@example.com
3
Your Agency Address
Street Address
Street Address Line 2
City
State / Province
Postal / Zip Code
Please Select
Please Select
Afghanistan
Albania
Algeria
American Samoa
Andorra
Angola
Anguilla
Antigua and Barbuda
Argentina
Armenia
Aruba
Australia
Austria
Azerbaijan
The Bahamas
Bahrain
Bangladesh
Barbados
Belarus
Belgium
Belize
Benin
Bermuda
Bhutan
Bolivia
Bosnia and Herzegovina
Botswana
Brazil
Brunei
Bulgaria
Burkina Faso
Burundi
Cambodia
Cameroon
Canada
Cape Verde
Cayman Islands
Central African Republic
Chad
Chile
China
Christmas Island
Cocos (Keeling) Islands
Colombia
Comoros
Congo
Cook Islands
Costa Rica
Cote d'Ivoire
Croatia
Cuba
Curaçao
Cyprus
Czech Republic
Democratic Republic of the Congo
Denmark
Djibouti
Dominica
Dominican Republic
Ecuador
Egypt
El Salvador
Equatorial Guinea
Eritrea
Estonia
Ethiopia
Falkland Islands
Faroe Islands
Fiji
Finland
France
French Polynesia
Gabon
The Gambia
Georgia
Germany
Ghana
Gibraltar
Greece
Greenland
Grenada
Guadeloupe
Guam
Guatemala
Guernsey
Guinea
Guinea-Bissau
Guyana
Haiti
Honduras
Hong Kong
Hungary
Iceland
India
Indonesia
Iran
Iraq
Ireland
Israel
Italy
Jamaica
Japan
Jersey
Jordan
Kazakhstan
Kenya
Kiribati
North Korea
South Korea
Kosovo
Kuwait
Kyrgyzstan
Laos
Latvia
Lebanon
Lesotho
Liberia
Libya
Liechtenstein
Lithuania
Luxembourg
Macau
Macedonia
Madagascar
Malawi
Malaysia
Maldives
Mali
Malta
Marshall Islands
Martinique
Mauritania
Mauritius
Mayotte
Mexico
Micronesia
Moldova
Monaco
Mongolia
Montenegro
Montserrat
Morocco
Mozambique
Myanmar
Nagorno-Karabakh
Namibia
Nauru
Nepal
Netherlands
Netherlands Antilles
New Caledonia
New Zealand
Nicaragua
Niger
Nigeria
Niue
Norfolk Island
Turkish Republic of Northern Cyprus
Northern Mariana
Norway
Oman
Pakistan
Palau
Palestine
Panama
Papua New Guinea
Paraguay
Peru
Philippines
Pitcairn Islands
Poland
Portugal
Puerto Rico
Qatar
Republic of the Congo
Romania
Russia
Rwanda
Saint Barthelemy
Saint Helena
Saint Kitts and Nevis
Saint Lucia
Saint Martin
Saint Pierre and Miquelon
Saint Vincent and the Grenadines
Samoa
San Marino
Sao Tome and Principe
Saudi Arabia
Senegal
Serbia
Seychelles
Sierra Leone
Singapore
Slovakia
Slovenia
Solomon Islands
Somalia
Somaliland
South Africa
South Ossetia
South Sudan
Spain
Sri Lanka
Sudan
Suriname
Svalbard
eSwatini
Sweden
Switzerland
Syria
Taiwan
Tajikistan
Tanzania
Thailand
Timor-Leste
Togo
Tokelau
Tonga
Transnistria Pridnestrovie
Trinidad and Tobago
Tristan da Cunha
Tunisia
Turkey
Turkmenistan
Turks and Caicos Islands
Tuvalu
Uganda
Ukraine
United Arab Emirates
United Kingdom
United States
Uruguay
Uzbekistan
Vanuatu
Vatican City
Venezuela
Vietnam
British Virgin Islands
Isle of Man
US Virgin Islands
Wallis and Futuna
Western Sahara
Yemen
Zambia
Zimbabwe
Other
Country
4
Are you the agency owner?
Yes
No
5
Are you actively selling travel?
Yes
No
6
Is your Agency:
Storefront
Home-based
7
What year did you open your storefront?
8
Are you an...
Independent Contractor
Employee
9
How many years have you sold travel?
10
Before COVID-19, was selling travel your primary source of income?
Yes
No
11
During COVID-19, was selling travel your primary source of income?
Yes
No
12
Did/do you have to work outside of selling travel due to COVID-19?
Yes
No
13
Did you apply for unemployment or financial assistance due to COVID-19?
Yes
No
14
Which assistance programs did you apply for? (Check all that apply)
PPP (Pandemic Payroll Protection)
PUA (Pandemic Unemployment Assistance)
EIDL (Economic Injury Disaster Loan)
Employee Retention Credit
Private Grant
Other
15
Please Specify
16
DUE to COVID my agency ________________ (check all that apply) .
Permanently Closed
Temporarily Closed
Remained open (w/ limited hours)
Remained open (w/ regular hours)
Other
17
Please Specify
18
Did you book leisure, corporate, or both in 2020?
Leisure
Corporate
Both
19
What is your primary specialties?
Accessible Travel
Adventure Travel
Corporate
Destination Specialist
Family Travel
Heritage Travel
Medical Tourism
Ocean Cruises
Weddings/ Honeymoons
Wellness Travel
Other
20
Please Specify
21
Which travel product did you sell the most of?
All-Inclusive Resorts
Airlines
Car Rentals
Cruises
Hotels
Tours & Packages
Other
22
Please Specify
23
Before COVID-19, how many hours did you work per week (on average)? *
Less than 5 hours
6-10
11-20
21-30
31-40
More than 40 hours
24
During COVID-19, how many hours did you work per week (on average)?
Less than 5 hours
6-10
11-20
21-30
31-40
More than 40 hours
25
How many clients did you work with in 2020?
0-50 clients
51-100 clients
101-150 clients
151-200 clients
201+ client
26
What is your average sales amount (per booking)?
27
Which travel associations did you belong to in 2020?
ABTP
ASTA
CCRA
IGLTA
TPOC
ACTA
ASTA-SBN
CLIA
MAPTA
WINiT
ARTA
ATTA
GBTA
PTANA
None
28
Masked Input
29
Which host agency?
Andavo Travel
Avoya
Brownell
BNT Travel Group
Capital Area Travel Leaders
Cruises Inc.
CTP/Rennert Travel
Departure Lounge
Dugan's Travels LLC
Gifted Travel Network
Incentive Connection Travel
Independent by Flight Centre
Independent by Liberty Travel
KHM Travel Group
Largay Travel
Magical Moments Vacations
Montecito Village Travel
Nexion Travel Group
Oasis Travel Network
The Travel Agent Next Door
Travel Quest Network
Uniglobe Travel Center
Other
30
Please Specify
31
Which travel agency accreditation(s) did you have in 2020?
I use my host's accreditation
ARC
CLIA
CTD
IATA/IATAN ticketing
IATAN non-ticketing
TRUE
TIDS
VTC
32
Which franchise?
Cruise Planners - American Express
Dream Vacations
Expedia Cruises
Travel Leaders Network Franchise
Other
33
Which types of fees did you charge?
Service Fees
Consultation Fees
Both
None
34
In 2020, did you pay yourself a salary?
Yes
No
35
What was your 2020 salary?
36
Did your total annual sales in 2020 decrease due to COVID-19 (compared to 2019)?
Yes
No
37
In 2020, what was your total income earned from commissions?
38
Did you have a website in 2020?
Yes
No
39
Which travel agent certifications have you earned?
ACC (through CLIA)
MCC (through CLIA)
ECC (through CLIA)
CCC (through CLIA)
CTA (through The Travel Institute)
CTC (through The Travel Institute)
CTIE (through The Travel Institute)
TAP Test (through The Travel Institute)
GTP (through Global Business Travel Association)
Destination/Vendor Specialist
VTA (through ASTA)
None
Other
40
Please Specify
41
How satisfied are you with your travel agent career?
1
2
3
4
5
Unsatisfied
Satisfied
Should be Empty: