Travel Agent Survey
Name
First Name
Last Name
Email
example@example.com
Your Agency Address
Street Address
Street Address Line 2
City
State / Province
Postal / Zip Code
Are you the agency owner?
Yes
No
Are you actively selling travel?
Yes
No
Is your Agency:
Storefront
Home-based
What year did you open your storefront?
Are you an...
Independent Contractor
Employee
How many years have you sold travel?
Before COVID-19, was selling travel your primary source of income?
Yes
No
During COVID-19, was selling travel your primary source of income?
Yes
No
Did/do you have to work outside of selling travel due to COVID-19?
Yes
No
Did you apply for unemployment or financial assistance due to COVID-19?
Yes
No
Which assistance programs did you apply for? (Check all that apply)
PPP (Pandemic Payroll Protection)
PUA (Pandemic Unemployment Assistance)
EIDL (Economic Injury Disaster Loan)
Employee Retention Credit
Private Grant
Other
Please Specify
DUE to COVID my agency ________________ (check all that apply) .
Permanently Closed
Temporarily Closed
Remained open (w/ limited hours)
Remained open (w/ regular hours)
Other
Please Specify
Did you book leisure, corporate, or both in 2020?
Leisure
Corporate
Both
What is your primary specialties?
Accessible Travel
Adventure Travel
Corporate
Destination Specialist
Family Travel
Heritage Travel
Medical Tourism
Ocean Cruises
Weddings/ Honeymoons
Wellness Travel
Other
Please Specify
Which travel product did you sell the most of?
All-Inclusive Resorts
Airlines
Car Rentals
Cruises
Hotels
Tours & Packages
Other
Please Specify
Before COVID-19, how many hours did you work per week (on average)? *
Less than 5 hours
6-10
11-20
21-30
31-40
More than 40 hours
During COVID-19, how many hours did you work per week (on average)?
Less than 5 hours
6-10
11-20
21-30
31-40
More than 40 hours
How many clients did you work with in 2020?
0-50 clients
51-100 clients
101-150 clients
151-200 clients
201+ client
What is your average sales amount (per booking)?
Which travel associations did you belong to in 2020?
ABTP
ASTA
CCRA
IGLTA
TPOC
ACTA
ASTA-SBN
CLIA
MAPTA
WINiT
ARTA
ATTA
GBTA
PTANA
None
Masked Input
Which host agency?
Andavo Travel
Avoya
Brownell
BNT Travel Group
Capital Area Travel Leaders
Cruises Inc.
CTP/Rennert Travel
Departure Lounge
Dugan's Travels LLC
Gifted Travel Network
Incentive Connection Travel
Independent by Flight Centre
Independent by Liberty Travel
KHM Travel Group
Largay Travel
Magical Moments Vacations
Montecito Village Travel
Nexion Travel Group
Oasis Travel Network
The Travel Agent Next Door
Travel Quest Network
Uniglobe Travel Center
Other
Please Specify
Which travel agency accreditation(s) did you have in 2020?
I use my host's accreditation
ARC
CLIA
CTD
IATA/IATAN ticketing
IATAN non-ticketing
TRUE
TIDS
VTC
Which franchise?
Cruise Planners - American Express
Dream Vacations
Expedia Cruises
Travel Leaders Network Franchise
Other
Which types of fees did you charge?
Service Fees
Consultation Fees
Both
None
In 2020, did you pay yourself a salary?
Yes
No
What was your 2020 salary?
Did your total annual sales in 2020 decrease due to COVID-19 (compared to 2019)?
Yes
No
In 2020, what was your total income earned from commissions?Â
Did you have a website in 2020?
Yes
No
Which travel agent certifications have you earned?
ACC (through CLIA)
MCC (through CLIA)
ECC (through CLIA)
CCC (through CLIA)
CTA (through The Travel Institute)
CTC (through The Travel Institute)
CTIE (through The Travel Institute)
TAP Test (through The Travel Institute)
GTP (through Global Business Travel Association)
Destination/Vendor Specialist
VTA (through ASTA)
None
Other
Please Specify
How satisfied are you with your travel agent career?
Unsatisfied
1
2
3
4
Satisfied
5
1 is Unsatisfied, 5 is Satisfied
Submit
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