Conflict Management Survey
Have you ever had to deal with conflicts at work?
Worst
1
2
3
4
Best
5
1 is Worst, 5 is Best
What is your gender?
Female
Male
Non-binary
Prefer not to answer
What industry do you work in?
Which do you work for?
For Profit
Non-Profit
How many hours per week are spent on average dealing with workplace conflict?
What negative consequences of workplace conflict have you witnessed? Click on all that apply.
Personal insults/attacks
Sickness/absence
Cross-departmental conflict
Bullying
People left the organization
People were fired
Employees were moved to different departments
Project failure
How does conflict make you feel?
Demotivated
Angry and frustrated
Nervous
Stressed
Nothing – I’m used to it
Confident
Excited
Energized
At what level of your organization do you observe the most conflict?
Between entry-level/front-line roles
Between line managers and their reports
Between different levels of management
Between middle managers
Between first-line management/supervisors
Between senior leadership/executives
What do you think are the main reasons of conflict?
Personality clashes/warring egos
Stress
Heavy workloads/inadequate resources
Poor leadership from the top of the organization
Lack of honesty and openness
Poor line management
Lack of role clarity
Lack of clarity about accountability
Clash of values
Poor selection/pairing of teams
Taboo topics eg office affairs
Poor performance management
Bullying/harassment
Perceived discrimination
Who is responsible for ensuring that conflict is managed more effectively in the workplace?
Everyone
Managers
Senior leadership/executives
HR
Third parties
Other
Does your company provide any type of conflict resolution or conflict management training?
Yes
No
What positive results did you get from workplace conflict?
Better understanding of others
Improved working relationships
Better solution to a problem/challenge
Higher performance in the team
Increased motivation
None, no positives
Other
Please specify
Submit
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