Tenant Satisfaction Survey
How satisfied are you with each of the followings
Not Satisfied
Somewhat Satisfied
Satisfied
Very Satisfied
N/A
Rent levels
Contacting easiness with the community
Dwelling Conditions
Conditions of Communal Facilities
Services of Repairs and Maintenance
Easy to contact with the community
Location
Feeling of safety in the community
Overall, please rate how satisfied are you as a tenant
1
2
3
4
5
Your main reason(s) to contact with community
Requesting rent details
Reporting a repair
Query on community activities
Other
When you do contact the community, how satisfied are you with the speed at which your query is dealt with?
1
2
3
4
5
Method(s) of rent payments you use:
Swipe Card
Cash, cheque, postal order
Bank standing order payments
Other
How satisfied are you with current payment methods?
1
2
3
4
5
Do you want to suggest other payment methods?
Please select the methods you like to be contacted by
Post
Email
Phone
Community Meetings
Home Visits
Information Boards
Other
How much do you consider each of the followings as an issue within your estate:
Big Issue
Somewhat An Issue
Small Issue
I Don't Care
No Issue
Bad Condition of Communal Areas
Noise from Neighbors
Anti-social Behavior
Children/Youths Loitering
Do you have any other issues you want to add?
How long have you been living here?
Less than a year
1-2 years
2-5 years
5-10 years
More than 10 years
Do you plan to remain in the community?
Yes
No
Not sure
Other
Do you have additional notes and/or suggestions?
Please verify that you are human
*
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