Tenant Satisfaction Survey
How satisfied are you with each of the followings
Rows
Not Satisfied
Somewhat Satisfied
Satisfied
Very Satisfied
N/A
Rent levels
1
2
3
4
5
Contacting easiness with the community
6
7
8
9
10
Dwelling Conditions
11
12
13
14
15
Conditions of Communal Facilities
16
17
18
19
20
Services of Repairs and Maintenance
21
22
23
24
25
Easy to contact with the community
26
27
28
29
30
Location
31
32
33
34
35
Feeling of safety in the community
36
37
38
39
40
Overall, please rate how satisfied are you as a tenant
1
2
3
4
5
Your main reason(s) to contact with community
Requesting rent details
Reporting a repair
Query on community activities
Other
When you do contact the community, how satisfied are you with the speed at which your query is dealt with?
1
2
3
4
5
Method(s) of rent payments you use:
Swipe Card
Cash, cheque, postal order
Bank standing order payments
Other
How satisfied are you with current payment methods?
1
2
3
4
5
Do you want to suggest other payment methods?
Please select the methods you like to be contacted by
Post
Email
Phone
Community Meetings
Home Visits
Information Boards
Other
How much do you consider each of the followings as an issue within your estate:
Rows
Big Issue
Somewhat An Issue
Small Issue
I Don't Care
No Issue
Bad Condition of Communal Areas
41
42
43
44
45
Noise from Neighbors
46
47
48
49
50
Anti-social Behavior
51
52
53
54
55
Children/Youths Loitering
56
57
58
59
60
Do you have any other issues you want to add?
How long have you been living here?
Less than a year
1-2 years
2-5 years
5-10 years
More than 10 years
Do you plan to remain in the community?
Yes
No
Not sure
Other
Do you have additional notes and/or suggestions?
Please verify that you are human
*
Submit
Should be Empty: