Bank Survey
Please indicate your gender
Female
Male
Other
Please indicate your age range
20-24
25-29
30-34
35-39
40-44
45 or older
For which of the following experiences would you like to provide feedback?
In-person branch experience
Online experience
Telephone experience
How often, if ever, do you currently use banking services?
Never
1
2
3
4
Extremely often
5
1 is Never, 5 is Extremely often
How would you rate the quality of banking services you currently use?
Very high quality
High quality
Neither high nor low quality
Low quality
Very low quality
 How likely is it that you would recommend your bank to a friend or colleague?
Not at all likely
1
2
3
4
Extremely likely
5
1 is Not at all likely, 5 is Extremely likely
When you think about banking, do you think of it as something you need or don’t need?
Definitely don't need
1
2
3
4
Definitely need
5
1 is Definitely don't need, 5 is Definitely need
Additional Notes
Submit
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