Bank Customer Satisfaction Survey
Please indicate your gender
Female
Male
Other
Please indicate your age
For which of the following experiences would you like to give feedback?
In-person branch experience
Online experience
Telephone experience
Other
Which branch do you go to most often?
Consider your experience with our website
Rows
Strongly Disagree
Disagree
Neither Agree or Disagree
Agree
Strongly Agree
Clear and easy to understand
1
2
3
4
5
Easily find what I am looking for
6
7
8
9
10
Includes all of the information I need
11
12
13
14
15
Loading quickly and displaying appropriately
16
17
18
19
20
Meets my need
21
22
23
24
25
Please rate your overall satisfaction level with your recent experience
Extremely Dissatisfied
1
2
3
4
Extremely Satisfied
5
1 is Extremely Dissatisfied, 5 is Extremely Satisfied
Would you recommend us to your friend or collegue?
1
2
3
4
5
Any additional feedback
Submit
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