Hotel Evaluation Form
Check-in Date
-
Month
-
Day
Year
Date
Check-out Date
-
Month
-
Day
Year
Date
Did you visit our hotel before?
Yes
No
Please select the ones that influenced your decision to stay our hotel
Advertisements
Business reasons
Location
Price
Recommended by someone I know
Recreational facilities
Reputation
I'm a regular customer
Other
Please rate how strongly you agree or disagree with each of the following statements.
Hotel Services
The check-in staff was polite.
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
N/A
Someone was available to assist with my luggage.
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
N/A
Room service was prompt.
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
N/A
The pool satisfied my expectations.
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
N/A
The fitness center satisfied my expectations.
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
N/A
I felt safe in the hotel.
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
N/A
Your Room
The room was very clean.
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
N/A
The furniture was in good condition.
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
N/A
The bed was comfortable.
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
N/A
The lighting was sufficient.
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
N/A
The temperature was appropriate.
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
N/A
The TV had good reception.
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
N/A
The room view satisfied my expectations.
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
N/A
The room was quiet.
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
N/A
Housekeeping kept the room in order.
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
N/A
Restaurant
The restaurant was clean.
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
N/A
The price of the food was reasonable.
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
N/A
I like the foods on the menu.
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
N/A
food quality was good.
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
N/A
service quality was good.
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
N/A
The staff was polite.
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
N/A
Ratings
Please rate your stay overall
1
2
3
4
5
Please rate how likely will you stay with us again
Not
1
2
3
4
Very
5
1 is Not, 5 is Very
How likely is it that you will recommend us to others?
Not
1
2
3
4
Very
5
1 is Not, 5 is Very
Any Comments?
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