Customer Experience Feedback Form

Customer Experience Feedback
Thank you for taking the time to provide us with some feedback regarding your recent interaction with Solar Shop Australia.
Your Quote Number
You can find this on your quote
What state do you live in
How many companies have you recieved Solar System quotes from in the past 3 months
Who provided you with your quote
How was your quote provided?
After initially making an enquiry with Solar Shop Australia, how long did it take to receive your quote

Did our representative...

Rows	Yes	No
Handle your enquiry with courtesy and professionalism
Quickly identify your individual situation and personal needs
Appear knowledgeable and competent
Provide you with enough information so that you are able to make an informed decision
Answer all of your questions

Overall, how satisfied are you with the customer service that you have received from Solar Shop Australia so far?

1 2 3 4 5 6 7 8 9 10
1 is Very Dissatisfied, 10 is Very Satisifed
How likely are you to refer Solar Shop Australia to your family and friends?

1 2 3 4 5 6 7 8 9 10
1 is Unlikely, 10 is Highly Likely
Please feel free to provide us with further comments regarding the service youhave recieved from Solar Shop Australia
Do you have any outstanding issues that you would like to discuss with us?
If yes, please provide a suitable contact number
Only Valid Australia fixed line and mobile numbers
Date of Feedback
MonthDayYear
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