Customer Experience Feedback Form

Customer Experience Feedback
Thank you for taking the time to provide us with some feedback regarding your recent interaction with Solar Shop Australia.
Your Quote Number*
You can find this on your quote
What state do you live in*
How many companies have you recieved Solar System quotes from in the past 3 months*
Who provided you with your quote*
How was your quote provided?*
EmailPhoneIn Person
After initially making an enquiry with Solar Shop Australia, how long did it take to receive your quote*
Immediatelywithin 3 Hours3 to 6 Hours6 to 12 Hours1 day2 days3 days4+ days

Did our representative...

	Yes	No
Handle your enquiry with courtesy and professionalism
Quickly identify your individual situation and personal needs
Appear knowledgeable and competent
Provide you with enough information so that you are able to make an informed decision
Answer all of your questions

Overall, how satisfied are you with the customer service that you have received from Solar Shop Australia so far?*

1 2 3 4 5 6 7 8 9 10
1 is Very Dissatisfied, 10 is Very Satisifed
How likely are you to refer Solar Shop Australia to your family and friends?*

1 2 3 4 5 6 7 8 9 10
1 is Unlikely, 10 is Highly Likely
Please feel free to provide us with further comments regarding the service youhave recieved from Solar Shop Australia
Do you have any outstanding issues that you would like to discuss with us?
YesNo
If yes, please provide a suitable contact number
Only Valid Australia fixed line and mobile numbers
Date of Feedback
MonthDayYear
Solar Shop Australia takes reasonable steps to protect the privacy of our website visitors. By clicking on submit, you are agreeing by Solar Shop Australia's privacy policy and terms and conditions.
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