Airline Survey

Airline Survey
Passenger Information
Name
PrefixFirst NameLast Name
Email Address
example@example.com
Phone Number
Please enter a valid phone number.
Age Group
Employment Status
Travel Information
From
To
On
MonthDayYear
Date
Hour MinutesAM/PM Option
Flight Number
Ticket Price ($)
Airlines & Travel Satisfaction
How often do you fly?
Once a week or more2-3 times a monthOnce a monthA few times a yearOnce a year or lessNever

Please indicate how important the followings are for choosing our airline.

	Very Important	Important	Neutral	Unimportant	Not at all Important
Departure and/or arrival times
Flight had fewer stops or better connections
Air fare was better
Frequent flyer program
Inflight services
Ground services
Recommendation
Aircraft preference

Please indicate how long you waited.

	N/A	No Wait	0-5 Min.	6-10 Min.	11-20 Min.	20+ Min.
Aircraft boarding
Boarding gate counter
Security check point
Express baggage/seat check-in counter
Ticket counter
For baggage at my destination

Please rate the price of the ticket for your trip.
CheapFareExpensiveVery Expensive

Please rate the in-flight services.

	Excellent	Good	Poor	Bad	N/A
Availability of flight attendants
Courtesy of flight crews
Appearance of flight crews
Pilot's communication with passengers
Quality of food and drinks
Overall service level

Please rate the aircraft.

	Excellent	Good	Poor	Bad	N/A
Space for luggages
Comfort of seating
Seating arrangement of aircraft
Cleanliness of aircraft
Noise level of aircraft

Overall satisfaction with our airlines.
Any comments, suggestions of feedback.
Please verify that you are human*
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