Cancellation Survey

1

How long have you been using the service?

Less than a month

1-6 months

7-12 months

1-3 years

Over 3 years

2

How often did you use the service?

Once a week

2 or 3 times a month

Once a month

Less than once a month

3

What was the main reason for cancelling the service?

No longer need it

It didn't meet my needs

Found a better alternative

Found a cheaper alternative

Quality was less than expected

Ease of use was lee than expected

Access to the service was less than expected

Customer service was less than expected

Other

4

If other reason, please specify.

9

How can we improve our services?

10

Verification No:* This field is required.