Franchise Onboarding Survey
The purpose of this survey is to collect feedback on our franchise onboarding process. We value your suggestions. We can better understand what is important to you, what we are doing well, and where we need to improve if you tell us about your experience.
What was the experience like transitioning from the sales to the opening phases?
Did the tasks you were given during the opening process adequately explain what needed to be done?
Were there any extra things you wished you had purchased prior to your official opening?
How beneficial was the training process to you?
Worst
1
2
3
4
Best
5
1 is Worst, 5 is Best
How was the training process's flow?
Worst
1
2
3
4
Best
5
1 is Worst, 5 is Best
Did you find the lecturers to be engaging during the training?
Are you currently using what you learned in the course to your operations?
Was there anything you felt was missing from the training that we didn't cover?
How useful was the in-person product training for you?
Worst
1
2
3
4
Best
5
1 is Worst, 5 is Best
Could you please let us know how you felt about the in-person product training? (e.g. Are there any goods for which you believe you could have benefited from extra training? Would you have preferred a longer product training session? Was the product training facilitator engaging?)
Did you believe that information was presented properly and effectively throughout the onboarding process?
Did you continue to feel supported by our team after your official opening?
How can we continue to assist you more effectively?
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