Quality Survey

Quality Survey
We thank you in advance for your availability to answer the following questions, in order to determine your level of satisfaction with the services provided by SMIR. This survey aims to improve our services, taking into account our quality policy.
Client
Responsible
NomPrénom

SOCIETY*

	Very Good	Good	Proper	Mediocre	N/A
Reception quality
Consideration of my needs
Response to my questions
Relationship between company and customer
Response time - Quotation
Quotation quality (Details, easy, concrete, etc.)
Response time - Administrative documents
Price

WORK EXECUTION*
Very Good Good Proper Mediocre N/A
Respect of the work debut date
Respect of the work delivering date
Work quality
Information shared during the execution of the work
Conformity of the final product
ENVIRONMENT*
Very Good Good Proper Mediocre N/A
Performing the sorting
Resource management (e.g. Water)
Noise, residue and dust control
SAFETY AT WORK*
Very Good Good Proper Mediocre N/A
Use of PPE's
PPE's management
Compliance with security rules and procedures
GLOBAL EVALUATION*
Very Good Good Proper Mediocre N/A
Quality of after-work service
Confidence on SMIR
Would you recommend SMIR to a friend?
COMMENTS / SUGGESTIONS
Signature
Limpar
Date
MêsDiaAno
Should be Empty:

	Very Good	Good	Proper	Mediocre	N/A
Respect of the work debut date
Respect of the work delivering date
Work quality
Information shared during the execution of the work
Conformity of the final product

	Very Good	Good	Proper	Mediocre	N/A
Performing the sorting
Resource management (e.g. Water)
Noise, residue and dust control

	Very Good	Good	Proper	Mediocre	N/A
Use of PPE's
PPE's management
Compliance with security rules and procedures

	Very Good	Good	Proper	Mediocre	N/A
Quality of after-work service
Confidence on SMIR
Would you recommend SMIR to a friend?