Team Leader Simplified Observation Form
Staff Member
*
First Name
Last Name
Observer
*
First Name
Last Name
Date
*
/
Month
/
Day
Year
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Length of Observation
*
Hour Minutes
Pre observation information
First Observation info or update relevant action points from previous Observation
Planning/preparation, Communication, delivery style engagement of customers & staff, safety compliance, safeguarding, problem solving, time management etc.
*
Rows
Yes
No
I joined in the task/event to help advance the individual being observed
1
2
I felt I had to intervene due to a H&S or safeguarding concern
3
4
I witnessed good practice to share with the team for their development
5
6
I witnessed below standard practice and further action is required
7
8
Effective communication methods used
9
10
I used Questioning to verify my observations
11
12
Examples of PGL standards demonstrated
13
14
Compliance with relevant policies and procedures
15
16
Feedback
(Within 24 hours)
Use of Questioning
(either for points not observed or to challenge understanding)
Areas of Particular Strength?
Areas for Future Development:
Observer Signature:
Team Leader Signature:
Date
*
/
Month
/
Day
Year
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