Cancellation Policy No-Shows or arriving more than 15 minutes late, your appointment will need to be rescheduled and up to a 100% no show fee will be charged. A No-Show is considered any appointment cancelled within 4 hour window of your appointment. I request 24 hours advance notice for hair cut cancellations and 48 hours for all color service cancellations. If proper notice is not given, up to 100% missed appointment/cancellation fee will be charged to the credit card on file.
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Refund Policy ACME does not offer refunds on any services. However, if there is an issue with the color, cut, or extensions please notify her within 7 days after the service so it can be adjusted free of charge. Extension hair is non refundable. Refunds on products are valid within two weeks of purchase.