Library Director Evaluation Form

Library Director Evaluation Form

Customer Service & Community Relations

	Excellent	Good	Fair	Poor
Level of patron satisfaction
Customer service received by patrons
Consistent application of policies that affect the public
Services are communicated to the public effectively
Working relationships and cooperative arrangements with government officials, community groups and organizations
Awareness of community needs
Mechanisms are in place to hear from patrons and the community-at-large
Library is being marketed to the community

Organizational Growth

	Excellent	Good	Fair	Poor
The library is making progress on its strategic plan
Services to meet the goals and objectives of the plan are carried out with staff and trustee involvement
Goals and objectives are evaluated regularly
Creativity and initiative are demonstrated in creating new services/programs
Collection is responsive to community needs
The library is responsive to changes in the community
Staff are aware of library’s strategic plan, policies & activities
There is a working knowledge of significant developments and trends in the field
Building and grounds are kept up and needed repairs and maintenance are done on a timely basis

Administration & Human Resource Management

	Excellent	Good	Fair	Poor
Work is effectively assigned, appropriate levels of freedom and authority are delegated
Job descriptions are developed; regular performance evaluations are held and documented
Personnel policies and state and federal regulations on workplaces and employment are effectively implemented
Policies and procedures are in place to maximize volunteer involvement
Staff development and education is encouraged
Staff understand how their role at the library relates to the mission
Library climate attracts, keeps, and motivates a diverse staff of top quality people

Financial Management / Legal Compliance / Fundraising

	Excellent	Good	Fair	Poor
Budget is prepared with input from staff and trustees; the library operates within budget guidelines
Official records and documents are maintained, library is in compliance with federal, state and local regulations and reporting requirements
Positive relationships with individual donors is established
Funds are disbursed in accordance with budget, contract/grant requirements and donor designations

Comments
Name of Reviewer
First NameLast Name
Reviewed Date
MonthDayYear
Date
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