Library Director Evaluation Form
Customer Service & Community Relations
Rows
Excellent
Good
Fair
Poor
Level of patron satisfaction
1
2
3
4
Customer service received by patrons
5
6
7
8
Consistent application of policies that affect the public
9
10
11
12
Services are communicated to the public effectively
13
14
15
16
Working relationships and cooperative arrangements with government officials, community groups and organizations
17
18
19
20
Awareness of community needs
21
22
23
24
Mechanisms are in place to hear from patrons and the community-at-large
25
26
27
28
Library is being marketed to the community
29
30
31
32
Organizational Growth
Rows
Excellent
Good
Fair
Poor
The library is making progress on its strategic plan
33
34
35
36
Services to meet the goals and objectives of the plan are carried out with staff and trustee involvement
37
38
39
40
Goals and objectives are evaluated regularly
41
42
43
44
Creativity and initiative are demonstrated in creating new services/programs
45
46
47
48
Collection is responsive to community needs
49
50
51
52
The library is responsive to changes in the community
53
54
55
56
Staff are aware of library’s strategic plan, policies & activities
57
58
59
60
There is a working knowledge of significant developments and trends in the field
61
62
63
64
Building and grounds are kept up and needed repairs and maintenance are done on a timely basis
65
66
67
68
Administration & Human Resource Management
Rows
Excellent
Good
Fair
Poor
Work is effectively assigned, appropriate levels of freedom and authority are delegated
69
70
71
72
Job descriptions are developed; regular performance evaluations are held and documented
73
74
75
76
Personnel policies and state and federal regulations on workplaces and employment are effectively implemented
77
78
79
80
Policies and procedures are in place to maximize volunteer involvement
81
82
83
84
Staff development and education is encouraged
85
86
87
88
Staff understand how their role at the library relates to the mission
89
90
91
92
Library climate attracts, keeps, and motivates a diverse staff of top quality people
93
94
95
96
Financial Management / Legal Compliance / Fundraising
Rows
Excellent
Good
Fair
Poor
Budget is prepared with input from staff and trustees; the library operates within budget guidelines
97
98
99
100
Official records and documents are maintained, library is in compliance with federal, state and local regulations and reporting requirements
101
102
103
104
Positive relationships with individual donors is established
105
106
107
108
Funds are disbursed in accordance with budget, contract/grant requirements and donor designations
109
110
111
112
Comments
Name of Reviewer
First Name
Last Name
Reviewed Date
 -
Month
 -
Day
Year
2 digit month, 2 digit day, 4 digit year
Date
Signature
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