Outlet Auditing Form
Outlet Audit Information
Outlet
*
Please Select
Outlet A
Outlet B
Outlet C
Outlet D
Outlet E
Outlet F
Time of Audit
*
 -
Day
 -
Month
Year
2 digit day, 2 digit month, 4 digit year
Date
Hour Minutes
AM
PM
AM/PM Option
Store Locating Experience
Going through customer experience in looking for the outlet
Store Information
*
Rows
Correct
Incorrect
Waze Location
1
2
Google Maps Location
3
4
Google Operating Hours
5
6
FB Operating Hours
7
8
*
Rows
Good Condition
Needs Cleaning
Needs Replacement
Not Available
Signboard
9
10
11
12
Open / Close Sign
13
14
15
16
Store Exterior
17
18
19
20
Glass Door
21
22
23
24
Glass Window
25
26
27
28
Marketing Materials Displayed
*
Rows
Yes
No
Needs Update
Banner / Bunting
29
30
31
Menu
32
33
34
Promotion Poster
35
36
37
Evidence Upload for Store Information and Storefront
*
Upload Files from your Device
Drag and drop files here
Choose a file
UPLOAD SQUARE IMAGES (1:1 RATIO) - JPG, JPEG, PNG
Cancel
of
Comments on Shop Information and Storefront (if any)
Extra information on issue faced finding the outlet / outlet information (if any)
Store Information (%)
Number of Tables Filled
Number of Customers (Estimation - Pax)
Customer Ordering Experience
Ordering Experience
*
Rows
Yes
No
Staff greeting
38
39
Pleasant staff attitude
40
41
Product knowledge
42
43
Repeat order before confirmation
44
45
Correct amount of change given
46
47
Receipt is given
48
49
Staff informs on self service
50
51
All menu items are available
52
53
Comments on Ordering Experience (if any)
Extra information to understand the problem faced
Store Ambience
*
Rows
Yes (1)
No (0)
N/A
Cafe Music
54
55
56
TV Menu is turned on
57
58
59
Dining area is clean and tidy
60
61
62
Shop does not have foul smell
63
64
65
Empty tables are cleared
66
67
68
Walls and furniture are still in good condition
69
70
71
Store is organized neatly
72
73
74
Comments on Store Ambience (if any)
Extra information to understand the problem faced
Evidence Upload for Ordering and Store Ambience
*
Upload Files from your Device
Drag and drop files here
Choose a file
UPLOAD SQUARE IMAGES (1:1 RATIO) - JPG, JPEG, PNG
Cancel
of
Marketing Materials
*
Rows
Yes
No
N/A
Latest TV Menu
75
76
77
Latest Menu on Counter
78
79
80
Latest Promotion Posters
81
82
83
Latest Wall Posters
84
85
86
Evidence Upload for Marketing Materials
*
Upload Files from your Device
Drag and drop files here
Choose a file
upload only jpeg, jpg, or png files
Cancel
of
Customer Dining Experience
Facility - Washroom
*
Rows
Yes
No
N/A
Toilet is in operating condition
87
88
89
Toilet does not have foul smell
90
91
92
Tissue is available in the toilet
93
94
95
Hand wash is available at the handwashing area
96
97
98
Toilet mirror is clean
99
100
101
Toilet rubbish is not full
102
103
104
Toilet cleaning tools and chemicals are arranged properly
105
106
107
Toilet exhaust fan is clean
108
109
110
Facility - Dining Area
*
Rows
Yes
No
N/A
Drinking water is sold / provided
111
112
113
Space between tables do not have any dirt or leftover food
114
115
116
No cobwebs in the shop
117
118
119
Kitchen Window / Curtain / Door is closed properly
120
121
122
Air conditioners are in good condition - clean
123
124
125
Flytrap sticker is changed Regularly
126
127
128
Evidence Upload for Outlet Facilities
*
Upload Files from your Device
Drag and drop files here
Choose a file
UPLOAD SQUARE IMAGES (1:1 RATIO) - JPG, JPEG, PNG
Cancel
of
Comments on Outlet Facilities
Order Collection & Dining
*
Rows
Yes
No
N/A
Items served within 25 minutes
129
130
131
Items served correctly (No wrong item)
132
133
134
Items made according to SOP
135
136
137
Cutleries given are clean
138
139
140
Plates given are clean
141
142
143
Packaging provided is HQ Approved
144
145
146
Serving Tray in good condition
147
148
149
Duration taken for food to be served (Minutes)
Evidence Upload for Products Received
*
Upload Files from your Device
Drag and drop files here
Choose a file
UPLOAD SQUARE IMAGES (1:1 RATIO) - JPG, JPEG, PNG
Cancel
of
Comments on Products Received
Outlet Hygiene & SOP Compliance
Staff Personal Hygiene
*
Rows
Yes
No
N/A
All staffs wearing mask
150
151
152
All food handler wearing gloves
153
154
155
All staffs wearing covered shoes
156
157
158
All staffs wearing apron
159
160
161
All staffs wearing cap
162
163
164
Evidence Upload for Staff Personal Hygiene
*
Upload Files from your Device
Drag and drop files here
Choose a file
UPLOAD SQUARE IMAGES (1:1 RATIO) - JPG, JPEG, PNG
Cancel
of
Comments on Staff Personal Hygiene
Kitchen / Working Environment
*
Rows
Yes
No
N/A
Ingredients are labelled properly
165
166
167
Latest SOP is available for reference
168
169
170
FIFO is practiced in their storage
171
172
173
Cake is labelled accordingly with shelf life and expiry
174
175
176
CAYG is practiced in kitchen working stations
177
178
179
Orders are prepared timely (
180
181
182
Evidence Upload for Kitchen / Working Environment
*
Upload Files from your Device
Drag and drop files here
Choose a file
UPLOAD SQUARE IMAGES (1:1 RATIO) - JPG, JPEG, PNG
Cancel
of
Comments on Kitchen / Working Environment
Documentations
*
Rows
Yes
No
N/A
FOSIM
183
184
185
Halal Cert
186
187
188
Business License
189
190
191
Pest Control
192
193
194
Fire Extinguisher
195
196
197
Food Handler Cert
198
199
200
Typhoid Cert
201
202
203
Documentation Upload
Upload Files from your Device
Drag and drop files here
Choose a file
UPLOAD SQUARE IMAGES (1:1 RATIO) - JPG, JPEG, PNG
Cancel
of
Documentation Comments
Critical Issues to be considered for audit report
Outlet using unauthorized products, poor condition and cannot operate, not safe for customers.
Auditor Name
First Name
Last Name
Auditor Email
example@example.com
Submit
Should be Empty: