A3 Problem Solving Form
Site
Calculation
Insert Project Name
Here is a 5 Why's template to help with root cause decisions if needed. Right click to download
Define the Problem
Step 1
Clearly state the problem, issue or Failure mode that needs to be corrected. Include process and product information and how the issue was detected.
Root Cause / Current situation
Step 2
Grasp the current situation Specifically things that may have contributed to the failure. Show/list 5 Why, fishbone, brainstorming or other problem solving method used.
Plan
Step 3
What is the plan to solve the root causes identified above. Assign specific tasks to achieve the plan outlined in this step.
Step 3 tasks - Implementation of Short Term Solutions
Short Term Solution
Implementation of Long Term Solutions
Long Term Solution
Do
Step 4
Record the inplementation of the Step 3 plan. Include the measurables that will be used to validate change and show effectiveness. How will the effectiveness of the solutions be measured? When will it be measured? Who will measure it? Record results of the follow up
Check
Step 5
Assess the Situation - document the progress of the plan to correcting the failure mode. Show the results of the identified outputs in step 4.
Act or Adjust
Step 6
Document changes or adjectments made to plan. Adjust documentation as needed, update necessary Work Instructions or procedures per the change request process.
Lessons Learned - Read Accross
Step 7
Identify like products and processes that can be enhanced by this change. Communicate results to all stakeholders and sister facilities.
Project lead sign off
Submit
Should be Empty: