E-commerce Survey
Thank you for participating in our survey. Your feedback is valuable to us!
1. How often do you shop online?
Daily
Weekly
Monthly
Rarely
Never
2. What factors influence your decision to shop online? (Select all that apply)
Convenience
Price
Selection
Reviews
Shipping Speed
Return Policy
Other
3. On average, how much do you spend per online shopping trip?
Less than $50
$50 - $100
$100 - $200
More than $200
4. What type of products do you prefer to purchase online? (Select all that apply)
Clothing and Apparel
Electronics
Home Goods
Health and Beauty
Books
Groceries
Other
5. How satisfied are you with the online shopping experience overall?
Very Dissatisfied
1
2
3
4
Very Satisfied
5
1 is Very Dissatisfied, 5 is Very Satisfied
6. What improvements would you like to see in the online shopping experience?
7. What influences your decision to shop with a specific e-commerce platform? (Select all that apply)
Product Range
Price Competitiveness
User Reviews
Customer Service
Shipping Options
Return Policy
Other
8. How likely are you to recommend online shopping to a friend or family member?
Very Likely
Likely
Neutral
Unlikely
Very Unlikely
9. Have you ever encountered any issues with online shopping?
Yes
No
10. If yes, please describe the issue(s) you encountered.
11. Optional: Contact Information
If you would like to share your contact information for further feedback or resolution of any issues, please feel free to do so.
Name
First Name
Last Name
Email Address
example@example.com
Phone Number
Please enter a valid phone number.
Format: (000) 000-0000.
Please verify that you are human
*
Submit
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