IT Helpdesk Efficiency Report Form
Please provide details about the IT helpdesk performance and efficiency.
Date of Report
 -
Month
 -
Day
Year
2 digit month, 2 digit day, 4 digit year
Date
Name of Reporter
First Name
Last Name
Department
Please Select
IT
HR
Finance
Operations
Sales
Marketing
Customer Support
Other
Number of Tickets Resolved
Average Resolution Time (hours)
Customer Satisfaction Rating
1
2
3
4
5
Common Issues Encountered
Suggestions for Improvement
Submit
Should be Empty: