Banking Relationship Feedback Survey
We value your feedback. Please share your experiences and suggestions to help us improve your banking relationship.
Full Name
*
First Name
Last Name
Email Address
*
example@example.com
How long have you been a customer with our bank?
*
Please Select
Less than 6 months
6 months to 1 year
1-3 years
More than 3 years
Which of the following banking services do you use? (Select all that apply)
*
Checking Account
Savings Account
Loans
Credit Products
Online/Mobile Banking
Investment Services
Other
Please rate your overall satisfaction with our bank.
*
1
2
3
4
5
How satisfied are you with the following aspects of our service?
*
Rows
Very Satisfied
Satisfied
Neutral
Dissatisfied
Very Dissatisfied
Branch staff professionalism
1
2
3
4
5
Response time to inquiries
6
7
8
9
10
Clarity of information provided
11
12
13
14
15
Digital banking experience
16
17
18
19
20
Please share any positive experiences you have had with our bank staff or services.
What improvements would you like to see in our banking services?
How likely are you to recommend our bank to friends or family?
*
Not at all likely
0
1
2
3
4
5
6
7
8
9
Extremely likely
10
0 is Not at all likely, 10 is Extremely likely
May we contact you for further feedback or clarification if needed?
*
Yes, you may contact me
No, I prefer not to be contacted
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