Drive-Thru Customer Experience Survey
We value your feedback! Please take a few moments to share your recent drive-thru experience with us.
Which location did you visit?
*
Please Select
Downtown
Uptown
Suburban
Other
Date and time of your visit
*
 -
Month
 -
Day
Year
2 digit month, 2 digit day, 4 digit year
Date
Hour Minutes
AM
PM
AM/PM Option
How would you rate the following aspects of your drive-thru experience?
*
Rows
Excellent
Good
Average
Poor
Speed of service
1
2
3
4
Order accuracy
5
6
7
8
Staff friendliness
9
10
11
12
Food temperature and quality
13
14
15
16
Cleanliness of drive-thru area
17
18
19
20
How long did you wait in line (from arrival to receiving your order)?
*
Please Select
Less than 2 minutes
2-5 minutes
6-10 minutes
More than 10 minutes
Was your order accurate?
*
Yes, completely accurate
Partially accurate
Not accurate
Did you use any special requests or customizations in your order?
*
Yes
No
If yes, were your special requests/customizations handled correctly?
Yes
No
Not applicable
How likely are you to recommend our drive-thru to others?
*
Not at all likely
1
2
3
4
5
6
7
8
9
Extremely likely
10
1 is Not at all likely, 10 is Extremely likely
What could we do to improve your experience? (Optional)
May we contact you for follow-up or to feature your feedback? If yes, please provide your email address below.
example@example.com
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