Customer Digital Banking Trust Poll Form
Help us improve our digital banking services by sharing your trust and experience insights.
Full Name
*
First Name
Last Name
Email Address
*
example@example.com
How often do you use digital banking services?
*
Daily
Several times a week
Once a week
A few times a month
Rarely
How satisfied are you with the digital banking services provided?
*
1
2
3
4
5
Please rate your level of trust in the following aspects of our digital banking services:
*
Rows
Security
Privacy
Reliability
Ease of Use
Customer Support
Very Low
1
2
3
4
5
Low
6
7
8
9
10
Neutral
11
12
13
14
15
High
16
17
18
19
20
Very High
21
22
23
24
25
Which digital banking features do you use most often? (Select all that apply)
*
Checking account balances
Transferring funds
Paying bills
Mobile check deposit
Managing cards
Setting up alerts
Other
How confident are you in the security measures of our digital banking platform?
*
Not confident at all
1
2
3
4
Extremely confident
5
1 is Not confident at all, 5 is Extremely confident
Have you ever encountered any issues or concerns while using our digital banking services?
*
Yes
No
If yes, please describe the issue or concern:
How likely are you to recommend our digital banking services to others?
*
Not likely at all
1
2
3
4
5
6
7
8
9
Extremely likely
10
1 is Not likely at all, 10 is Extremely likely
Do you have any suggestions or comments to help us improve your digital banking experience?
Submit Feedback
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