Expectations Assessment Survey
Help us understand your expectations and experiences so we can improve our offerings.
Full Name
*
First Name
Last Name
Email Address
*
example@example.com
What is your relationship to our organization or program?
*
Please Select
Client/Customer
Employee/Staff
Student/Participant
Parent/Guardian
Other
How clearly do you understand the purpose of our service/program?
*
Not at all clear
1
2
3
4
Very clear
5
1 is Not at all clear, 5 is Very clear
Please rate the importance of the following aspects to you:
*
Rows
Very Unimportant
Unimportant
Neutral
Important
Very Important
Communication/Updates
1
2
3
4
5
Quality of Service
6
7
8
9
10
Timeliness
11
12
13
14
15
Personalization
16
17
18
19
20
Support/Assistance
21
22
23
24
25
How well do you feel your expectations are currently being met?
*
1
2
3
4
5
What are your top three expectations from us?
*
Have you experienced any gaps between your expectations and our current offerings?
*
Yes
No
If yes, please describe the gaps you have noticed.
What could we do to better meet or exceed your expectations?
*
Please provide any additional comments or suggestions to help us improve.
Submit Survey
Should be Empty: